eCommerce Trends to Watch This Holiday Season

Black Friday and the holiday shopping season are fast approaching, and customers know this just as well as retailers. Based on last year, between Labor Day and mid-November we can expect online customers to change their behavior by deferring purchases. As an industry, we have conditioned our customers to expect exceptional offers in the run up to Black Friday.

At SeeWhy, we track both conversions and shopping cart abandonment rates, and you can see this change in behavior in the data. Shopping cart abandonment rates normally average 70 percent, i.e. 7 out of every 10 people that place items in the shopping cart do not complete the transaction. But last year from Labor Day through November 15, the number of online sales fell by almost 56 percent compared with the volume for the previous month, and the shopping cart abandonment rate shot up, peaking at 83 percent.

But once holiday promotional offers were rolled out, the transaction volumes rose sharply, and the abandonment rate fell dramatically. You can see this in the graphs below.

Note also how the day of the week is very significant: During the weekends, customers were researching, not buying. The pattern of high shopping cart abandonment rates during the weekend is normal throughout the year as customers research online before potentially making a purchase during the week. However, this pattern was much more pronounced from mid-September through mid-November, reflected in a peak abandonment rate for the year.

What happened in mid-November, of course, was that Black Friday-specific promotions were being rolled out across the board, triggering seasonal buyingnot browsingbehavior and the ramp up to the peak on Cyber Monday.

Based on last years pattern, we should expect that, until the big Thanksgiving promotions get rolled out in mid-November, many customers will defer purchases, having become conditioned not to purchase online but to wait.

This reinforces what we have known for decades; promotions shift the timing of revenues and may not provide significant lift overall.

Well be monitoring both the discounting trends and the shopping cart abandonment rates through the rest of the holiday season, and it will be interesting to see whether the Holiday 2010 will be a rerun of 2009.

Introduction to Leading Open Source eCommerce Web Application Magento

Magento is an open-source ecommerce web application created by Varien which was later re-christened as Magento Inc. It was launched on March 31st 2008 and it is built on the components of Zend Framework. Magento is available under the Open Software License version 3.0. The Magento Enterprise Edition (paid edition) which is aimed at larger companies was launched on 15th April 2009; this version provides a service agreement with Varien.

Those involved in eCommerce need an affordable, flexible design option when putting up their online stores. Magento was designed to meet this need. This open-source eCommerce solution is offered for free download and allows users to design, set up, and run their own eCommerce stores with great flexibility. Magento supports installation of modules through a web-based interface accessible through the administration area of a Magento installation. Modules are hosted on the Magento eCommerce website as a PEAR server. Magento formerly worked with osCommerce. They originally planned to fork osCommerce but later decided to rewrite it as Magento. Magento officially started development in early 2007. Seven months later on August 31, 2007, the first public beta version was released. On May 30, 2010 Magento mobile was released, it allows store owners to create native mobile storefront apps.

Magento uses PHP as a web server scripting language and the MySQL Database. The data model is based on the Entity-attribute-value model that stores data objects in tree structures, thus allowing a change to a data structure without changing the definition of the database. Any community member can upload a module through the website and is made available once confirmed by a member of the Magento team. Modules are installed by entering a module key, available on the module page, into the web based interface.

There are three categories of modules hosted on Magento Connect:
1. Core Modules
2. Community Modules
3. Commercial Modules

Core and Community modules can be installed from the administration area. Commercial module pages provide price information and a link to an external website. There are no limits to creativity with Magento. Magento is easy to install and at the same time easy to use. Magento is used in many websites and online stores and has been a one of the most used ecommerce web application since its release.

SEO secrets for E-commerce Websites

As the industry is changing as rapidly as Google tweaks their algorithm, it is hard to decide what the most important factors are. The On-site and off-site are the two major factors in SEO which is necessary for every type of website. Normally, most of the webmasters starts with the on-site SEO, because your aim is to get your website recognize by Google. If they dont, then how are you ever going to rank for a keyword?

The search engine spiders that crawl your E-commerce website will be looking at several different attributes on every page to determine where it needs to go and how relevant it is to specific searches done at Google search engine.

Another factor worth mentioning is a Keyword. What is a Keyword?

A keyword is basically an elaborate name for what people might search for when trying to find your E-commerce website. I am using a Bodhost.co.uk website as an example. People could search for “Web Hosting”, but they might also search for “Cheap Web Hosting”, “VPS Web Hosting” and “UK Web Hosting Service”. All of these would be keywords, or probably more properly could be said to be key phrases.

However, they are generally all referred to simply as keywords. Note that almost all On-site SEO has to do with is placing high-quality keywords throughout your E-commerce website content where search engine robots, spiders, or software might be able to decide what your website is about. 6 On-Site SEO Factors That Can Influence Your SERP Ranking:

* The Title of the Page * The keywords used in the text on your website * The keywords are used in H1 Tags * Keywords used in your domain name * Keywords used in the URL of a webpage * Meta Keywords

3 Major Off-Site SEO Factors That Can Improve Your Search Engine Ranking:

Backlinks to Your E-commerce Website

This is without a doubt one of the keys to having your website listed in the search engines results page for specific keywords. Google likes to look at what others are saying about your website to determine what it is about. For example, if someone is a huge fan of a UK Web Hosting, and you provide that service, they may link to your website with “UK Web Hosting” as the text that people would click on to get to your website. This text is called anchor text and Google will see that link as a simple “vote” for your website to appear higher than others for that keyword. In short, these are commonly referred to as backlinks.

Quality of the Websites linking to your Website

Those linking to your website should also have some form of importance. For example, there are many websites with loads of outgoing links to many websites. Google does not want to give these websites as much weight in their “vote” in comparison to a link from Bodhosts official website or something along those lines.

The Age of Your E-commerce Website

The reason I listed this as an off-site related issue, because it really doesnt fit in either category. This is a simple issue that the search engines will evaluate. This is not to say that it is the most important factor, but many older websites will naturally rank higher than new websites that have more backlinks.

I am not sure why this occurs, but many would say that it does. As compare to Google, Yahoo definitely puts more weight on this.